Upwell Mobile PE14 9DF - 404230

Closed 29 Mar 2019

Opened 1 Mar 2019

Results updated 18 Apr 2019

Following local public engagement, the letter below confirms our final plans for the branch.

Files:

Overview

We are really pleased to let you know that we will be restoring Post Office services to the community of Stow Bridge with the introduction of a permanent Mobile Hosted Outreach service. The Mobile Hosted Outreach service is scheduled to commence in March 2019.

Your new Post Office branch

Since the closure of the above service we have continued to work to identify a solution to restore services to the local community. We have therefore introduced a Mobile service, which is a tried and tested way of maintaining service to smaller communities.

The Mobile Service is a travelling Post Office aboard a specifically designed vehicle that brings Post Office services and retail products to communities without relying on fixed premises that has formed part of our operational network for some years now. 

We are therefore pleased to inform you that the Postmaster from Upwell Post Office is willing to offer services to the above location. The establishment of a Mobile service presents the best possible solution to restore Post Office services to the local community of Stow Bridge.

We have also made some minor changes to the hours to the current Mobile services at Southery, Walton Highway, Magdalen, Fincham, Narborough, Beachamwell, Gooderstone and Wereham.

We constantly monitor the number of customers using Post Office services and we are confident that our proposed changes will be welcomed by our customers in the local communities. 

 At the Post Office we are continually looking to refresh our network and ensure we meet our customer needs. We are therefore pleased to let you know that we are also planning to introduce a new Mobile Hosted Outreach service in the Oxborough area, which is due to  commence in March 2019. 

We have provided posters for display in the local area to let customers know the good news. Please do also share this information with any local groups or organisations that you know within the community, for example on noticeboards, local charities and in GP surgeries, to help our customers and your constituents understand what is happening to the Post Office in Upwell.

We are keen to restore services to this community as soon as possible so we are now progressing with these plans. However, we would welcome suggestions about specific aspects of the change such as access arrangements and the internal layout.

What happens next

Thank you for your support in restoring the Post Office service in Upwell.