Topsham EX3 0DU - 604519

Closed 13 Nov 2019

Opened 16 Oct 2019

Results updated 19 Nov 2019

Following local public engagement, the letter below confirms our final plans for the branch.

Files:

Overview

We are delighted to let you know that following the temporary closure of Topsham Post Office, we are scheduled to re-open the branch on Wednesday 30 October 2019. This will be in a new location: The Estuary League of Friends, Nancy Potter House, Nelson Close, Topsham, EX3 0DX.

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.

We have provided posters for display in the new location or local area to let customers know the good news. Please do also share this information with any local groups or organisations that you know within the community, for example on noticeboards, local charities and in GP surgeries, to help our customers and your constituents understand what is happening to the Post Office in Topsham.

We are keen to restore services to this community as soon as possible so we are now progressing with these plans. However, we would welcome suggestions about specific aspects of the change such as access arrangements and the internal layout.

What happens next

Thank you for your support in restoring the Post Office service in Topsham.