Swanage BH19 1ER - 164508

Overview

We are moving the above Post Office branch to a new location: 25 Institute Road, Swanage, BH19 1BT, where it will continue to operate as one of our main style branches. The new premises will be undergoing a refurbishment to incorporate Swanage Post Office and a Stationery and Gifts store.

Why are we moving?

The postmaster’s lease at the current premises is due to expire and as the premises will no longer be available for Post Office use, we have had to identify an alternative location to continue to offer Post Office services. Subsequently, in order to secure a more sustainable service to our customers in the area, the postmaster has identified an opportunity to move this branch into a more centrally located premises in the town centre.

The current Post Office branch is scheduled to close on Wednesday 05 October 2022 at 17:00 and this Post Office service is scheduled to open at the new premises on Tuesday 11 October 2022 at 09:00. If there are any unforeseen schedule changes which mean these dates change, posters will be displayed to let customers know. 

During the transfer of the branch, customers requiring Post Office facilities may use any convenient Post Office service. Details of two alternative Post Office branches are provided below for your convenience:

• Heston Post Office, 208 High Street, Swanage, BH19 2PQ
• Valley Road Post Office, Valley Road, Swanage, BH19 3DX

The postmaster firmly believes that the move will help to secure continued access to Post Office services locally, as well as supporting the viability of their business. Our priority is to safeguard our services in the locality in the longer term and the relocation of Swanage Post Office will enable us to maintain a Post Office service to our customers in the local community.

Why your views matter

Whilst the decision has already been made to move Swanage Post Office, we would still like your views on access and the service offered at the new location. We welcome feedback and comments that can help inform our plans. In this survey we will be asking specific questions related to the following areas:

• Getting into the new location (Question 5)
• Inside the new location (Question 6)
• Other feedback (Questions 7 - 9)

What happens next

We will take into account any information and feedback we receive as we finalise our plans for the new branch.