Stornoway HS1 2AD - 003869

Overview

Following Post Office Limited’s announcement of its decision to move to a fully franchised network last year, Universal Office Equipment UK LTD (UOE) have been operating Stornoway Post Office since November 2025. I’m writing to let you know that we are now proposing to move Stornoway Post Office to the nearby Co-op Food retail store at 8 Macaulay Road, Stornoway, HS1 2HU, where it would be run by our new retail partner. Services for customers would remain unchanged.

Why are we making this change? 

Over recent months we have been reviewing commercially sustainable opportunities that would better serve the local community. The Co-op at 8 Macaulay Road, Stornoway is the largest store in the Co-op Group’s estate, covering approximately 22,000 square foot and supporting approaching 100 local jobs, making it a vital retail hub for the Western Isles. Co-op is proud to serve its Island communities and develop added services to enhance the customer experience. The store operates at the heart of community life, delivering convenience, choice, and value to residents and visitors alike and we are confident that the proposed move of Stornoway Post Office branch will deliver longer-term service provision to the local area. 

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans. In this survey we will be asking specific questions related to the following areas:

• Getting to the proposed location (Question 4)
• Getting into the proposed location (Question 5)
• Inside the proposed location (Question 6)
• Other feedback on our proposal (Questions 7 - 9)