Crumlin Mobile NP11 4PT - 597458

Closed 22 Oct 2021

Opened 24 Sep 2021

Results updated 2 Nov 2021

Following local public engagement, the letter below confirms our final plans for the branch.

Files:

Overview

We are delighted to let you know that following the temporary closure of Gwaelod-y-Garth, Efail Isaf and Pant Post Office services, we are restoring Post Office services to these communities with the introduction of a Mobile service.  

We’ve been working hard to identify a solution to restore services locally. A Mobile service, which is a travelling Post Office aboard a specifically designed vehicle that brings Post Office services and retail products to communities without relying on fixed premises, is a tried and tested way of maintaining service within the local communities.

We will also be restoring Post Office services to the communities in Tylorstown, Cross Inn, Cwmaman, Bedlinog, Gelligaer, Markham, Highlight Park, Colcot Road and Merthyr Dyfan, with a Mobile van service.

We are pleased to inform you that the Postmaster from Crumlin Post Office is willing to run the Mobile service, which presents the best possible solution to restore Post Office services within the local communities.

The existing Hosted Outreach services operating from the current premises at Trinant, Cwm, Llanhilleth and Six Bells, will cease from Friday 8 October 2021. We apologise for any inconvenience caused by these temporary closures. To serve communities with continued access to Post Office services, we are moving these post office services and changing to a Mobile van service at a new stop with some minor changes to the opening hours. The Mobile van service will continue to be provided by the Postmaster at Crumlin Post Office.

The above Mobile van Post Office services will commence from Monday 11 October 2021.

We will continue to review and monitor services on an on-going basis, and should customer usage increase significantly, consideration would be given to adjusting service times accordingly. We are confident that our changes will be welcomed by our customers in the local communities. 

The information letter below provides further details about the changes to the Post Office these services.

Why your views matter

We would like you to tell us what you think about the suitability of the new location.