Alston CA9 3HP - 152410
Results updated 25 Feb 2020
Following local public consultation, the letter below confirms our final plans for the branch.
Files:
- Alston CA9 3HP - Information Letter, 268.0 KB (PDF document)
Overview
We are proposing to move the above Post Office branch to a new location - The Crown, Front Street, Alston, CA9 3HR, and change to one of our new-look local style branches.
Why are we moving?
We’re proposing this move as part of the ongoing modernisation of our branch network. We are confident that introducing a local style branch alongside The Crown is the most effective way to safeguard sustainable Post Office services in the local community into the future.
The new premises, which are currently empty, will undergo a full refurbishment to incorporate a Confectionery and Stationery retail store and Alston Post Office.
Your new Post Office branch
Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.
Why your views matter
We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.
What happens next
Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.
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