Whitney on Wye Mobile Service HR3 6EG - 706618

Closed 18 Jan 2019

Opened 7 Dec 2018

Results updated 5 Feb 2019

Following local public consultation, the letter below confirms our final plans for the branch.



We are proposing to operate the above Mobile Outreach Post Office service from inside the retail store at Carrot & Wine Stores, Church Barn, Whitney on Wye, Hereford, HR3 6EG and change to one of our new local style branches. 

A new agent has been identified to operate the above Post Office. Our priority is to safeguard Post Office services to the local community in the longer term. The relocation of Whitney on Wye Post Office will enable us to maintain a Post Office service to our customers in the local community.

 The current Mobile Outreach service will close on Wednesday 9 January 2019 and your new-look Post Office branch will open at the new premises on Monday 14 January 2019 at 13:00.

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.



We are keen to restore services to this community as soon as possible so we are now progressing with these plans. However, we would welcome suggestions about specific aspects of the change such as access arrangements and the internal layout.

What happens next

Thank you for your support in restoring the Post Office service in Whitney on Wye.