Town Centre Washington NE38 7SD - 478329

Overview

We are moving the above Post Office branch to a new location: 43 The Galleries, Washington, NE38 7SB. The new premises, which is currently empty, will undergo a refurbishment and change to one of our main style branches.

Why are we moving?

The current branch has been operated on our behalf by a temporary operator and is scheduled to close on Wednesday 20 May 2020 at 17:30.

I am pleased to advise that we have identified a new agent who will continue to operate a Post Office service from a new premises. The new branch is scheduled to open on Thursday 21 May 2020 at 13:00. Our priority is to safeguard Post Office services to the local community in the longer term and the relocation of Town Centre Washington Post Office will enable us to maintain a Post Office service to our customers in the local community.

During transfer of the branch customers requiring Post Office facilities may use any convenient Post Office service. Details of alternative Post Office branch are provided below for your convenience:

• New Washington Post Office, 1 Victoria Place, Washington, NE37 2SU

Your new Post Office branch

Customers would access Post Office services in a modern, open-plan environment alongside the operator’s retail. Working with the postmaster, we’d adapt the store layout, fixtures and fittings to accommodate the Post Office. It will be in a dedicated area of the store with one screened and two open-plan positions. A wide range of Post Office products and services would be available. We’d also add a low-screened, modern Post Office till at the retail counter offering most Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with these style of branches stands at 95 per cent.

Why your views matter

We’re carrying out a local public consultation and we’d like your views. We welcome feedback and comments that can help inform our plans.

What happens next

We will take into account any information and feedback we receive as we finalise our plans for the new branch.