Tomintoul AB37 9ET - 298801

Closed 8 Sep 2022

Opened 28 Jul 2022

Results updated 27 Sep 2022

Following local public consultation, the letter below confirms our final plans for the branch.

Files:

Overview

We are moving the above Post Office branch to a new location - Tomintoul and Glenlivet Discovery Centre, 43 The Square, Tomintoul, Ballindalloch, AB37 9ET.

Why are we moving?

The current postmistress has resigned, and the premises will no longer be available for Post Office use after Tuesday 6 September 2022. We have therefore had to identify an alternative location to continue to offer Post Office services to the community in Tomintoul.

We are pleased to confirm, that a new agent has been appointed, who will operate the Post Office service from the Tomintoul and Glenlivet Discovery Centre, where it will operate as one of our local style branches.   

To restore services to the local community, the new Post Office is scheduled to open on Tuesday 13 September 2022 at 10:00. The current branch will close at 16:00 on Tuesday 6 September 2022.

Our priority is to safeguard our services in the locality in the longer term and the relocation of Tomintoul Post Office will enable us to maintain a Post Office service to our customers in the local community.

During transfer of the branch customers requiring Post Office facilities may use any convenient Post Office service. Details of an alternative Post Office branch is provided below for your convenience:

Tomnavoulin Post Office, Eastlyn, Tomnavoulin, Ballindalloch, AB37 9JA

Your new Post Office branch

Customers will access Post Office services in a newly refurbished modern, open-plan environment within the Tomintoul and Glenlivet Discovery Centre. The Post Office till will be located in a dedicated area within the Centre. A range of Post Office products and services will be available over longer hours.

 

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the planned changes. We welcome feedback and comments that can help inform our plans. In this survey we will be asking specific questions related to the following areas:

  • Getting into the new location (Question 5)
  • Inside the new location (Question 6)
  • Other feedback (Questions 7 - 9)

What happens next

Thank you for considering our planned changes and supporting the Post Office in Tomintoul. Whilst the decision has already been made to move the branch, we would still like your views on access and the service offered at the new location. Therefore, we’re now commencing a local public consultation and we will take into account any information and feedback we receive as we finalise our plans for the new branch.