Tivoli BN1 5BF - 134907

Closed 18 Mar 2022

Opened 18 Feb 2022

Results updated 20 Apr 2022

Following local public engagement, the lposter below confirms our final plans for the branch.

Files:

Overview

We are delighted to let you know that following the temporary closure of Tivoli Post Office we will be re-opening the branch on Friday 25 March 2022 at 13:00. This will be in a new location - Matlock Stores, 1 Matlock Road, BN1 5BF.

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed.

We have provided posters for display in the new location to let customers know the good news. 

We are keen to restore services to this community as soon as possible so we are now progressing with these plans. However, we would welcome suggestions about specific aspects of the change that might benefit customers, particularly on access into the premises and its internal layout.

Why your views matter

Whilst the decision has already been made to reopen this branch, we would still like your views on access at the new location. We welcome feedback that can help inform our plans and the questionnaire below asks for comments on the following areas:

  • Access into the new premises (Question 4)
  • Access inside the new premises (Question 5)
  • Any further feedback on our plans (Question 6)

What happens next

Thank you for your support in restoring the Post Office service in the local area.