Taunton TA1 1ND - 418549

Overview

You may be aware that following the withdrawal of the premises for Post Office use at North Street, Taunton Post Office branch temporary closed in October 2021. Whilst we have been able to offer a temporary Post Office service at Canon Street Garage, we have been working to establish a sustainable solution to provide Post Office services in the area.  

We have taken the opportunity to review Post Office services in the local area and we are now pleased to advise that we will shortly be merging the Taunton branch service into the current Fore Street Post Office. It will be known as Fore Street Post Office at WHSmith, 47 - 50 Fore Street, Taunton, TA1 1NE and will change to one of our Main style branches.

Fore Street Post Office is 170 metres from the closed North Street branch location, and we believe is in a suitable position to serve customers previously using the Taunton branch. Fore Street Post Office branch will be refurbished to accommodate the larger branch requirements offering a greater range of Post Office products and services.

As a result of this change and increase in Post Office service provision at Fore Street branch the temporary service at Canon Street Garage, 37 St James Street, Taunton, Somerset, TA1 1JR will close once the refurbished Fore Street branch reopens.

We are keen to increase the Post Office service provision at Fore Street branch, additionally serving the customers previously using the Taunton branch as soon as possible so we are now progressing with these plans. However, we would welcome suggestions about specific aspects of the change that might benefit customers, particularly on access into the premises and its internal layout.

Why your views matter

Whilst the decision has already been made to merge the the Taunton branch service into the current Fore Street Post Office, we would still like your views on access at the new location. We welcome feedback that can help inform our plans and the questionnaire below asks for comments on the following areas:

• Access into the new premises (Question 4)
• Access inside the new premises (Question 5)
• Any further feedback on our plans (Question 6)

What happens next

Thank you for your support in restoring the Post Office service in the local area.