Stoneleigh KT17 2HU - 159023

Closed 13 Jun 2018

Opened 16 May 2018

Results Updated 17 Oct 2018

Following the local public consultation, the letter below confirms our final plans for the brach



We’re talking to the postmaster about making some changes to the above Post Office to one of our new-style local branches. We’d like you to tell us what you think about the changes before we finalise our plans.

We’re planning this change as part of the ongoing modernisation of our branch network. Over the last five years we have transformed over 7,500 branches so more customers can access Post Office products and services in a modern and friendly environment, often over longer hours including Sundays. We are confident that introducing a local style branch alongside a successful retail store is the most effective way to safeguard sustainable Post Office services in the Stoneleigh community into the future.

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter.  Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customer’s visit outside traditional opening hours.