Stepney E1 0HY - 084002

Closed 18 Sep 2020

Opened 7 Aug 2020

Results updated 9 Oct 2020

Following local public consultation, the letter below confirms our final plans for the branch.

Files:

Overview

We are proposing to move the above Post Office branch to a new location - 7 Westport Street, London, E1 0RA. The new premises, which is currently empty, will undergo a full refurbishment to incorporate a Convenience Store and Stepney Post Office. 

We are pleased to let you know that, the current Postmaster will continue to operate this Post Office service from the new premises and continue to provide the same Post Office products and services, with longer opening hours.

Why are we moving?

The lease for the current premises is due to expire in the near future. We have therefore had to identify an alternative location to continue to offer Post Office services to the local community.

Our Postmaster firmly believes that the move will help secure continued access to Post Office services locally, as well as supporting the viability of their business. Our priority is to safeguard Post Office services to the local community in the longer term. The relocation of Stepney Post Office will enable us to maintain a Post Office service to our customers within the community of Stepney.

Customers would access Post Office services in a modern, open-plan environment alongside the operator’s retail. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office if needed. It will be in a dedicated area of the store with two screened counter positions. The full range of Post Office products and services would continue to be available. We’d also add a low-screened, modern Post Office till at the retail counter offering most Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with these style of branches stands at 95 per cent.

 

 

 

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.