St Stephens Parade E7 8LQ - 183002

Closed 6 Nov 2020

Opened 25 Sep 2020

Contact

National Consultation Team

comments@postoffice.co.uk

Results updated 8 Dec 2020

Following local public consultation, the letter below confirms our final plans for the branch.

Files:

Overview

We are proposing to move the above Post Office branch to a new location – 164 Green Street, Forest Gate, London, E7 8JT. The new premises, which is currently empty, will undergo a full refurbishment to incorporate a Stationery Store and St Stephens Parade Post Office.

Why are we moving?

As you may be aware, this branch has been operated on our behalf by a temporary Postmaster. We have therefore had to identify an alternative location to continue to offer Post Office services to the local community.

We are pleased to inform you that a new agent has been appointed and will operate the Post Office service from the new premises. The new branch will continue to operate as one of our modern, main style branches. 

Our priority is to safeguard Post Office services to the local community in the longer term. The relocation of St Stephens Parade Post Office will enable us to maintain a Post Office service to our customers within the local community.

Your new Post Office branch

Customers would access Post Office services in a modern, open-plan environment alongside the operator’s retail. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office. It will be in a dedicated area of the store with one screened and two open-plan positions. The full range of Post Office products and services would be available. We’d also add a low-screened, modern Post Office till at the retail counter offering most Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with these style of branches stands at 95 per cent.

 

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.