Southall UB1 1PY - 027020

Closed 27 Dec 2023

Opened 15 Nov 2023

Results updated 31 Jan 2024

Following the local public consultation, the letter below confirms our final plans for the branch.

Files:

Overview

We're reviewing service provision in the area as a result of our plans to close Southall Directly Managed branch.

We believe there is enough provision of Post Office services to meet the needs of customers in the local area who currently use the Southall branch, without the need for a direct replacement of this branch. The existing provision, in addition to our plans to advertise the opportunity to operate one of our Local style branches in the area, will provide Southall branch customers with the access to the Post Office products and services they require. Additionally, as part of our continual review of the network, we will monitor customer usage in the local area and look to provide additional services in future, if needed.

1 Lady Margaret Road Post Office; 2 Mount Pleasant Post Office; 3 King Street Post Office; 4 Western Road Post Office

Map of alternative branches in the local area

Why your views matter

We’re now starting a period of local public consultation and we’d like you to tell us what you think about access to Post Office services in the area following the closure. We welcome feedback and comments that can help inform our plans. In this survey we will be asking specific questions related to the following areas:

  • How easy is it to get to the alternative branches (Question 4)
  • Are the alternative branches easy for you to get into and are they easily accessible inside (Question 5)
  • Other feedback (Questions 6 - 8)