South Merstham RH1 3ER - 083940

Closed 3 Mar 2020

Opened 4 Feb 2020

Results updated 10 Aug 2020

Following the local public engagement, the poster below confirms our final plans for this branch.

Files:

Overview

We are delighted to let you know that following the temporary closure of South Merstham Post Office we will be re-opening the branch on Wednesday 18 March 2020 at 13:00.  This will be in a new location - Corners, 65 Nutfield Road, Merstham, Redhill, RH1 3ER. 

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed.

The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.

We have provided posters for display in the premises to let customers know the good news. 

We are keen to restore services to this community as soon as possible so we are now progressing with these plans. However, we would welcome suggestions about specific aspects of the change such as access arrangements and the internal layout.

What happens next

Thank you for your support in restoring the Post Office service in South Merstham.