Seaside (326) BN22 7RH - 214907

Overview

We are moving the above Post Office branch to a new location - Premier - Seaside Newsmart, 204-206 Seaside, Eastbourne, BN22 7QT.  

Why are we moving?

As you may be aware, this branch has been operated on our behalf by a temporary Postmaster. This arrangement has enabled us to maintain access to Post Office services to our customers in the area whilst we look for a more permanent solution to offer Post Office services to the local community.

We are therefore, pleased to inform you that a new agent has been appointed to operate the above Post Office from Premier - Seaside Newsmart, where it will operate as one of our local style branches. 

Your new Post Office branch

Customers will access Post Office services in a newly refurbished modern, open-plan environment alongside the operator’s retail. It will be in a dedicated area of the store with two low-screened, open-plan, modern serving points. The Post Office will offer a range of products and services over longer opening hours so customers can access their branch when it’s convenient. Customer satisfaction with these style of branches stands at 95 per cent.

Why your views matter

Whilst the decision has already been made to move the branch, we would still like your views on access and the service offer at the new location. We welcome feedback and comments that can help inform our plans. In this survey we will be asking specific questions related to the following areas:

• Getting into the new location (Question 5)
• Inside the new location (Question 6)
• Other feedback (Questions 7 - 9)

What happens next

Thank you for considering our planned changes. We will take into account any information and feedback we receive as we finalise our plans for the new branch.