Rothbury NE65 7SE - 181328

Closed 10 Jan 2019

Opened 29 Nov 2018

Results Updated 8 Feb 2019

Following the local public consultation the letter below confirms our final plans for the branch.

Files:

Overview

We are proposing to move the above Post Office branch to a new location - Phillips Newsagents, Townfoot, Morpeth, NE65 7SL

Why are we moving?

We’re proposing this move as part of the ongoing modernization of our branch network. We are confident that introducing a local style branch alongside a successful retail store is the most effective way to safeguard sustainable Post Office services in the local community into the future.

Your new Post Office branch

Customers would access Post Office services in a modern, open-plan environment alongside the operator’s retail. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office. We’d add a low-screened, modern Post Office till at the retail counter offering most Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with these style of branches stands at 96 per cent.

Why We Are Consulting

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What Happens Next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.