Queenborough ME11 5QQ - 132941

Overview

We are proposing, with the postmaster’s agreement, to move the above Post Office branch to a new location – Queenborough Stores, 37-39 High Street, Queenborough, ME11 5AA. If the move goes ahead, subject to consultation, it will change to one of our new local style branches.

Why are we moving?

We’re proposing this move as part of the ongoing modernisation of our branch network. Over the last five years we have transformed over 7,500 branches so more customers can access Post Office products and services in a modern and friendly environment, often over longer hours including Sundays. We are confident that introducing a local style branch alongside a successful retail store is the most effective way to safeguard sustainable Post Office services in the local community into the future.

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.

Why your views matter

We’re carrying out a local public consultation and we’d welcome your views on the proposal. We welcome feedback and comments that can help inform our plans.