Pottery Road B68 9HE - 311246

Closed 16 Nov 2018

Opened 5 Oct 2018

Results updated 13 Mar 2019

Following the local public consultation, the letter below confirms our final plans for the branch.

Files:

Overview

We are proposing to move the above Post Office branch to a new location - Warley Supermarket, 105 Pottery Road, Oldbury, B68 9HF.

Why are we moving?

As you may be aware, this branch has been operated by a temporary agent.  Whilst this arrangement has enabled us to maintain access to Post Office services to our customers in the area, this does mean that the current service is liable to close at short notice and for some time now we have been actively seeking a more secure solution that would enable us to retain services locally into the longer term. We have therefore had to identify an alternative location to continue to offer Post Office services to the local community.

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.

 

 

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.