Pontarddulais SA4 8RA - 253642

Overview

We are proposing to move the above Post Office branch to a new location - Family Shopper, 27 - 29 St Teilo Street, Pontarddulais, Swansea, SA4 8SZ. 

Why are we moving?

The current Postmaster has resigned, and the premises will no longer be available for Post Office use. We have therefore had to identify an alternative location to continue to offer Post Office services to the local community.

We are pleased to inform you that a new agent has been appointed to operate the above Post Office from within the Family Shopper convenience store, where it will continue operate as one of our local style branches. 

Our priority is to safeguard our services in the locality in the longer term and the relocation of Pontarddulais Post Office will enable us to maintain a Post Office service to our customers in the local community.

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches is high, and many local branch customers visit outside traditional opening hours.

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.