Polmont FK2 0PX - 168868

Overview

We are proposing to move the Post Office at Premier Polmont Convenience Store, 11 Main Street, Polmont, Falkirk, FK2 0PX and change to one of our new local style branches.

Why are we moving?

Currently, the Post Office is accessed via the retail store. The premises would undergo refurbishments, a wall would be built to create two units and the Post Office would be accessed by its own entrance at 11 Main Street. A new agent has been appointed to operate the Post Office from the new premises and will incorporate Post Office services into their convenience store.

Your new Post Office branch

Customers would access Post Office services in a modern, open-plan environment alongside the operator’s retail. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office. It will be in a dedicated area of the store with an open-plan position. A wide range of Post Office products and services would be available. We’d also add a low-screened, modern Post Office till at the retail counter offering most Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with these style of branches stands at 96 per cent.

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.