Pensnett - DY5 4EA - 630458

Closed 26 Nov 2019

Opened 29 Oct 2019

Results updated 17 Dec 2019

Following local public engagement, the letter below confirms our final plans for the branch.

Files:

Overview

We are delighted to let you know that following the temporary closure of Pensnett Post Office we are scheduled to reopen the branch on Thursday 12 December 2019. This will be in a new location – The Stores, 35 Church Street, Pensnett, Brierley Hill, DY5 4HB.

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed.

The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.

We have provided posters for display at the new location to let customers know the good news. 

We are keen to restore services to this community as soon as possible so we are now progressing with these plans. However, we would welcome suggestions about specific aspects of the change such as access arrangements and the internal layout.

What happens next

Thank you for your support in restoring the Post Office service in Pensnett.