Pembroke Dock SA72 6DA - 408613

Closed 21 May 2021

Opened 9 Apr 2021

Results updated 22 Jul 2021

Following local public consultation, the letter below confirms our final plans for the branch.

Files:

Overview

We are proposing to move the above Post Office branch to a new location: Londis - Dimond Stores, 5-7 Dimond Street, Pembroke Dock, SA72 6JA, where it will continue to operate as one of our main style branches.

Why are we moving?

The current operator has resigned and the premises will no longer be available for Post Office use. We have therefore had to identify an alternative location to continue to offer Post Office services to the local community. We are proposing to relocate to a new premise which will undergo a refurbishment to incorporate a Post Office and would be operated by a new postmaster. Our priority is to safeguard our services in the locality in the longer term and the relocation of Pembroke Dock Post Office will enable us to maintain a Post Office service to our customers in the local community.

Your new Post Office branch

Customers would access Post Office services in a modern, open-plan environment alongside the operator’s retail. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office. It will be in a dedicated area of the store with one screened and one open-plan position. A wide range of Post Office products and services would be available. We’d also add a low-screened, modern Post Office till at the retail counter offering most Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with these style of branches stands at 95 per cent.

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.