Newtownards BT23 4FA - 010704

Closed 24 Sep 2025

Opened 13 Aug 2025

Results updated 21 Oct 2025

Following the local public consultation, the letter below confirms our final plans for the branch.

Files:

Overview

We’re writing to let you know about proposed changes to service provision in your area as a result of our plans to replace Newtownards Directly Managed Branch with enhanced services at two nearby branches.

Why are we proposing these changes?

We believe by making changes to existing branches in the area prior to the closure of Newtownards Post Office, there would be enough provision of Post Office services to meet the needs of customers in the local area who currently use the branch, without the need to retain this service. We are proposing to make the following changes. Rosevale Post Office is located approximately 0.5 miles away from Newtownards Post Office and will be upgraded from a Local to a Mains model; Hardford Link Post Office is located approximately 0.6 miles away from Newtownards Post Office and will be upgraded to a Mains model. Additionally, a further three branches, Ards Centre, Donaghadee Road and Movilla Post Offices are all within 1.5 miles.

1 Rosevale Post Office; 2 Hardford Link Post Office; 3 Ards Centre Post Office; 4 Donaghadee Road Post Office; 5 Molvilla Post Office

Map of alternative branches in the local area

Why your views matter

We’re now starting a period of local public consultation and we’d like you to tell us what you think about access to Post Office services in the area following the closure. We welcome feedback and comments that can help inform our plans. In this survey we will be asking specific questions related to the following areas:

  • How easy is it to get to the alternative branches (Question 4)
  • Are the alternative branches easy for you to get into and are they easily accessible inside (Question 5)
  • Other feedback (Questions 6 - 8)

Interests

  • Consultation