Newcastle Road SR5 1NR - 180343

Closed 5 Sep 2019

Opened 8 Aug 2019

Results Updated 24 Sep 2019

The poster below confirms our final plans for the branch.



We are delighted to let you know that following the temporary closure of Newcastle Road Post Office we will be re-opening the branch on Friday 13 September 2019 at 13:00.  This will be in a new location - Newcastle Road Convinience store, 91 Newcastle Road, Sunderland, SR5 1JB. 

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.



We have provided posters for display in the Post Office/local area to let customers know the good news. Please do also share this information with any local groups or organisations that you know within the community, for example on noticeboards, local charities and in GP surgeries, to help our customers and your constituents understand what is happening to the Post Office in local area.

We are keen to restore services to this community as soon as possible so we are now progressing with these plans. However, we would welcome suggestions about specific aspects of the change such as access arrangements and the internal layout.


What Happens Next

Thank you for your support in restoring the Post Office service in local area.