Low Fell NE9 5EU - 003501

Overview

We are delighted to let you know that following the closure of Low Fell              Post Office in July 2021 we will be re-opening the branch on Tuesday 05 August 2025 at 13.00. This will be in a new location - Friendys, 485 Durham Road, Low Fell, Gateshead, NE9 5EX.  

In the interim, to serve the local community with continued access to Post Office services we had set up a temporary service which is operating from 578 Durham Road, Low Fell, Gateshead, NE9 6HX, whilst we continued to seek a permanent  solution. The service at this address will, therefore, be closing on Thursday 24  July 2025 at 16.00.  

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed.

Why your views matter

Whilst the decision has already been made to reopen this branch, we would still like your views on access at the new location. We welcome feedback that can help inform our plans and the questionnaire below asks for comments on the following areas:

• Access into the new premises (Question 4)
• Access inside the new premises (Question 5)
• Any further feedback on our plans (Question 6)