Llanelli SA15 1AA - 150642

Overview

We are writing to let you know about some changes we’re making to Post Office service provision in the area which means that we are today beginning a six week public consultation on the closure of Llanelli Post Office branch.

In the Llanelli area, we have recently opened two new branches at Church Street on 24 September 2018 with opening hours of 07:00-20:00 Monday to Saturday and 08:00-16:00 on Sunday, and at Pembrey Road on 30 April 2019 with opening hours of 07:30-22:00 Monday to Saturday and 08:30-21:00 Sunday. 

There are also several other branches in the area which may provide suitable alternatives for customers.  For example, Ann Street Post Office and Llanelli Docks Post Office are both located within 0.6 miles of Llanelli Post Office. 

We are confident that our new branches have the capacity to meet customer demand and cater for additional customers, offering a wide range of Post Office products and services and, due to the extended opening hours, providing continued good access to our services. The small number of Post Office products and services that will not be available at our new branches, such as Passport Check & Send, Identification services, change giving and high value banking, will continue to be available at Ann Street Post Office, 18 Ann Street, Llanelli, SA15 1TD and Llanelli Docks Post Office, 3 New Dock Road, Llanelli, SA15 2EG.

The nearest external cash machine at a Post Office branch can be found approximately 0.4 miles away at Ann Street Post Office, 18 Ann Street, Llanelli, SA15 1TD. All Post Office branches offer free access to cash for the major high street banks and customers will be able to use their debit card to withdraw cash at the counter of the new branch, during all the extended opening hours.

Why your views matter

We’re now starting a period of local public consultation and we’d like you to tell us what you think about access to Post Office services in the area following the closure.