Kirkby Stephen Mobile Service CA17 4QN - 014444

Overview

We are delighted to let you know that, ahead of the closure of Tebay Post Office, on Wednesday 31 December 2025 at 13:00, we are restoring Post Office services to the community with the introduction of a Mobile service at the Car park of the Cross Keys Pub, Tebay, Penrith CA10 3UY, commencing on Wednesday 14 January 2026 at 10:45.

Your new Post Office branch

Since the closure of the above service we have continued to work to identify a solution to restore services to the local community. We are  therefore introducing a Mobile service, which is a tried and tested way of maintaining service to smaller communities.

Additionally, we are also pleased to inform you that ahead of the closure of Shap Post Office on Tuesday 23 December 2025 at 15:00, the Postmaster from Kirkby Stephen Post Office, has agreed to operate an interim Mobile service stopping outside the Old Post Office, Shap, Penrith, CA10 3NL. This service will also be commencing on Wednesday 14 January 2026 at 09:00. This presents the best possible solution to maintain Post Office services to these communities.

To accommodate the new Mobile services, there will be some changes to the current opening times at Brough, Bolton Village and Great Ashby from Tuesday 13 January 2026. Further details of the changes to these services are provided at the end of this letter.

We constantly monitor the number of customers using Post Office services and we are confident that our proposed changes will be welcomed by our customers in the local communities.