Keston BR2 6BQ - 084012

Overview

We are proposing to move the above Post Office branch to a new location: 19 Heathfield Road, Keston, BR2 6BG. The proposed premises, which is currently empty, will undergo a refurbishment to incorporate a convenience store and Keston Post Office and it would operate as one of our local style branches.

Why are we proposing this move?

We’re proposing this move as part of the ongoing modernisation of our branch network. We are confident that introducing a local style branch alongside a successful retail store is the most effective way to safeguard sustainable Post Office services in the local community into the future.

Your new Post Office branch

A range of Post Office products and services would be available at a low-screened, open-plan, modern serving point that’s part of the retail counter, so customers can access their Post Office when it’s convenient. Customer satisfaction with these style of branches stands at 95 per cent.

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans. In this survey we will be asking specific questions related to the following areas:

• Getting to the proposed location (Question 4)
• Getting into the proposed location (Question 5)
• Inside the proposed location (Question 6)
• Other feedback (Questions 7 - 9)

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.