Kames PA21 2AB - 179859

Overview

We are writing to let you know that we are proposing to re-open the above Post Office service at a new location. 

Why are we moving?

The branch closed temporarily in January 2019 due to the resignation of the postmaster and the withdrawal of the premises for Post Office use. We are therefore, pleased to inform you that a new agent has been appointed to operate the above Post Office from Kames Village Store, Kames, Tighnabruaich, PA21 2AD, where it will operate as one of our new-look local style branches.   

Our priority is to safeguard Post Office services to the local community in the longer term. The re-opening of Kames Post Office will enable us to maintain a Post Office service to our customers in Kames.

In order to restore Post Office services as quickly as possible to the local community, your new-look Post Office will open at the new premises on Thursday 11 April 2019 at 13:00.

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.