Illingworth Moor HX2 9DL - 309320

Overview

We are proposing to move the above Post Office branch to a new location – Sids, 38 - 40 Illingworth Road, Halifax, HX2 9EN. The new premises will undergo a full refurbishment to incorporate a Convenience store and Illingworth Moor Post Office.

Why are we moving?

As you may be aware, our Postmasters operate Post Office branches alongside their private retail business, and it is important that they make the very best use of their resources to ensure future sustainability of both their business and the Post Office service. In this case, the Postmaster has identified an opportunity to move this branch into their other convenience store nearby. Our Postmaster firmly believes that the move will help secure continued access to Post Office services locally, as well as supporting the viability of their business.

Your new Post Office branch

Customers would access Post Office services in a modern, open-plan environment alongside the operator’s retail. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office. It will be in a dedicated area of the store with two screened counter positions. The branch will continue to offer the full range of Post Office products and services. We’d also add a low-screened, modern Post Office till at the retail counter offering most Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with these style of branches stands at 95 per cent.

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.