Hylton Castle SR5 3PZ - 174343

Overview

We are moving the above Post Office branch to a new location – Costcutter, 38 Chiswick Square, Sunderland, SR5 3PZ.

Why are we moving?

As you may be aware, regrettably our retail partner, Morrisons, has recently taken the difficult decision to close several of their McColl’s branded stores in January 2023, including Hylton Castle which also provides a Post Office service. Subsequently due to the withdrawal of the premises for Post Office use, the above branch is scheduled to close on Wednesday 11 January 2023 at 17:30. We have therefore had to identify an alternative location to continue to offer Post Office services to the community.

We are therefore, pleased to inform you that a new agent has been appointed to operate the above Post Office from the Costcutter store within the same shopping precinct, where it will continue to operate as one of our local style branches.

To restore Post Office services as quickly as possible to the local community, your new Post Office service is planned to open at the new premises on Tuesday 17 January 2023 at 13:00. If there are any unforeseen schedule changes which mean these dates change, posters will be displayed in branch and the new premises to let customers know.

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans. In this survey we will be asking specific questions related to the following areas:

• Getting into the new location (Question 5)
• Inside the new location (Question 6)
• Other feedback on our proposal (Questions 7 - 9)

What happens next

We will take into account any information and feedback we receive as we finalise our plans for the new branch.