Highlands NN3 6ND - 190226

Closed 18 Dec 2019

Opened 20 Nov 2019

Results updated 3 Jan 2020

Following local public engagement, the letter below confirms our final plans for the branch.

Files:

Overview

Following the temporary closure of Highlands Post Office, we are delighted to let you know that we will be re-opening the branch on Thursday 12 December 2019 at 13:00. This will be in a new location: Lake View News, 86 Churchill Avenue, Lakeview, Northampton, NN3 6PG, where the it will be known as Churchill Avenue Post Office.   

Your new Post Office branch

Customers would access Post Office services at two low-screened, open-plan, modern serving points that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed.

The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.

We have provided posters for display in the Lake View News to let customers know the good news. 

We are keen to restore services to this community as soon as possible so we are now progressing with these plans. However, we would welcome suggestions about specific aspects of the change such as access arrangements and the internal layout.

What happens next

Thank you for your support in restoring the Post Office service in Highlands.