Hemel Hempstead HP1 1BD - 086126

Overview

We are moving the above Post Office branch to a new location – Unit 1, 160 Marlowes, Hemel Hempstead, HP1 1BA. 

Why are we moving?

Unfortunately as you may be aware, our partners lease for the current premises is due to expire and the premises will no longer be available for Post Office use after Thursday 26 May 2022 at 17:30. Subsequently, in order to secure a Post Office service to our customers in the local area, I am pleased to advise that we have identified a new postmaster who will operate a Post Office service from a new premises. The new premises are currently empty and will undergo a full refurbishment to incorporate Hemel Hempstead Post Office and a conveniences store. 

The new branch is scheduled to open on Tuesday 28 June 2022 at 12:00. Our priority is to safeguard Post Office services to the local community in the longer term and the relocation of Hemel Hempstead Post Office will enable us to maintain a Post Office service to our customers in the local community.

During transfer of the branch customers requiring Post Office facilities may use any convenient Post Office service. Details of two alternative Post Office branches are provided below for your convenience:

• Adeyfield Post Office, 44 The Queens Square, HP2 4EP

• Highfield Post Office, 3-4 Bellgate, Highfield, HP2 5SB

Why your views matter

Whilst the decision has already been made to move Hemel Hempstead Post Office, we would still like your views on access and the service offered at the new location. We welcome feedback and comments that can help inform our plans. In this survey we will be asking specific questions related to the following areas::

• Getting into the new location (Question 5)
• Inside the new location (Question 6)
• Other feedback (Questions 7 - 9)

What happens next

We will take into account any information and feedback we receive as we finalise our plans for the new branch.