Hednesford WS12 1AS - 233242

Closed 11 Aug 2020

Opened 30 Jun 2020

Results updated 20 Aug 2020

Following local public consultation, the letter below confirms our final plans for the branch.

Files:

Overview

We are proposing, with the postmaster’s agreement, to move the above Post Office branch to a new location - 45 Market Street, Hednesford, Cannock, WS12 1AY. The proposed premises, which are currently empty, will undergo a refurbishment to incorporate a convenience store.

 Why are we moving? 

The current postmaster has resigned. We have therefore had to identify an alternative location to continue to offer Post Office services to the local community. We are pleased to confirm that a new operator has been appointed nearby. Our priority is to safeguard our services in the locality in the longer term and the relocation of Hednesford Post Office will enable us to maintain a Post Office service to our customers in the local community.

Your new Post Office branch 

Customers would access Post Office services in a modern, open-plan environment alongside the operator’s retail. Working with the postmaster, we’d adapt the new premises layout to accommodate the Post Office. It will be in a dedicated area of the store with one screened and one open-plan position. The full range of Post Office products and services would be available. We’d also add a low-screened, modern Post Office till at the retail counter offering most Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with these style of branches stands at 95 per cent.

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.