Heathrow Airport Terminal Three TW6 1QG - 077025

Closed 30 Nov 2021

Opened 2 Nov 2021

Results updated 14 Dec 2021

Following local public engagement, the letter below confirms our final plans for the branch.

Files:

Overview

We are delighted to let you know that following the temporary closure of Heathrow Airport Terminal Three Post Office, we will be re-opening the branch on Tuesday 30 November 2021. This will be in a new location - WHSmith, Terminal Three, London Heathrow Airport, Hounslow, TW6 1QG

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed.

The branch will offer a range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches is high, and many local branch customers visit outside traditional opening hours.

 

 

 

 

We have provided posters for display in the WHSmith store to let customers know the good news. 

We are keen to restore services to this community as soon as possible so we are now progressing with these plans. However, we would welcome suggestions about specific aspects of the change that might benefit customers, particularly on the following areas: access arrangements and the internal layout.

What happens next

Thank you for your support in restoring the Post Office service in Heathrow Airport Terminal Three.