Grantown on Spey PH26 3EG - 319840

Closed 2 Jan 2020

Opened 21 Nov 2019

Results updated 17 Jan 2020

Folowing the local public consultation the letter below confirms our final plans for the branch.

Files:

Overview

We are proposing to move the above Post Office branch to a new location – Grantown News, 64 High Street, Grantown on Spey, PH26 3EH.

Why are we moving?

The current postmaster has resigned and the premises will no longer be available for Post Office use. We have therefore had to identify an alternative location to continue to offer Post Office services to the local community. A new agent has been identified to operate the above Post Office.

Our priority is to safeguard Post Office services to the local community. The relocation of Grantown on Spey Post Office would allow us to maintain a Post Office service to our customers in the local community. Should the move go ahead we will work with the proposed new operator to minimise any break in service.

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch would offer a wide range of Post Office products and services over longer opening hours, so customers could access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.

 

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.