Ely CB7 4LS - 269113

Closed 28 May 2020

Opened 9 Apr 2020

Results updated 3 Nov 2020

Following the local public consultation the letter below confirms our final plans for the branch.

Files:

Overview

We are proposing to move the above Post Office branch to a new location - 7 St Mary's Street, Ely, CB7 4ER.  The proposed premises, which are currently empty, will undergo a refurbishment to incorporate a stationary, gift, mobile accessories & repair store.

Why are we moving?

As you may be aware, the above branch is currently operated on our behalf by a temporary agent, however I am pleased to confirm that a new agent has been appointed and they intend to relocate this Post Office to a newly refurbished retail premises nearby.

Your new Post Office branch

Customers would access Post Office services in a modern, open-plan environment alongside the operator’s retail. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office. It will be in a dedicated area of the store with two screened positions. The full range of Post Office products and services would be available. We’d also add a low-screened, modern Post Office till at the retail counter offering most Post Office products and services, so customers can access their Post Office when it’s convenient. Customer satisfaction with these style of branches stands at 95 per cent.

 

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.