Eccleston Street SW1W 9LS - 002011

Overview

We’re proposing changes to service provision in your area as a result of our plans to close Eccleston Street Directly Managed branch.

Our lease on the premises expires in September 2024. As we must vacate the premises in September, we have taken the opportunity to review Post Office services in the local area. We believe there is enough provision of Post Office services to meet the needs of customers in the local area who currently use the Eccleston Street branch, without the need for a direct replacement of this branch. The existing provision, in addition to our plans to advertise the opportunity to operate one of our Local style branches in the area, will provide Eccleston Street branch customers with the access to the Post Office products and services they need. Additionally, as part of our continual review of provision across the network, we will monitor customer usage in the local area and provide additional services in future, if required.

1 Vauxhall Bridge Road Post Office; 2 Sussex Street Post Office; 3 Lupus Street Post Office; 4 Broadway Post Office; 5 Knightsbridge Post Office; 6 Tachbrook Street (103) Post Office; 7 Chelsea Royal Hospital Post Office

Map of alternative branches in the local area

Why your views matter

We’re now starting a period of local public consultation and we’d like you to tell us what you think about access to Post Office services in the area following the closure. We welcome feedback and comments that can help inform our plans. In this survey we will be asking specific questions related to the following areas:

• How easy is it to get to the alternative branches (Question 4)
• Are the alternative branches easy for you to get into and are they easily accessible inside (Question 5)
• Local community issues (Questions 6 - 7)
• General comments (Question 8)