Dymchurch TN29 0NT - 129925

Closed 26 Nov 2021

Opened 15 Oct 2021

Results updated 15 Dec 2021

Following local public consultation, the letter below confirms our final plans for the branch.

Files:

Overview

We are proposing to move the above Post Office branch to a new location - Express - Dymchurch Village Store, 15 - 17 High Street, Dymchurch, Romney Marsh, TN29 0NH, where it will operate as one of our local style branches. 

Why are we proposing this move?

We’re proposing this move as part of the ongoing modernisation of our branch network. We are confident that introducing a local style branch alongside a successful retail store is the most effective way to safeguard sustainable Post Office services in the local community into the future.

Your new Post Office branch

Customers would access Post Office services in a modern, open-plan environment alongside the operator’s retail. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office in a dedicated area of the store. A wide range of Post Office products and services would be available. We’d also add a low-screened, modern Post Office till at the retail counter offering most Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches is high, and many local branch customers visit outside traditional opening hours.

 

 

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.