Cross Roads BD22 9BG - 295306

Closed 7 Feb 2020

Opened 10 Jan 2020

Results Updated 21 Feb 2020

Following local public engagement, the letter below confirms our final plans for the branch.



Following the temporary closure of Cross Roads Post Office, we are delighted to let you know that we will be re-opening the branch on Tuesday 25 February 2020. This will be in a new location at SMS Workshop Supplies, 117 Bocking, Cross Roads, Keighley, BD22 9AP. 

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed.

The branch will offer a wide range of Post Office products and services.  Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.

We have provided posters for display at SMS Workshop Supplies to let customers know the good news. 

We are keen to restore services to this community as soon as possible so we are now progressing with these plans. However, we would welcome suggestions about specific aspects of the change such as access arrangements and the internal layout.

What Happens Next

Thank you for your support in restoring the Post Office service in Cross Roads.