Consett DH8 5AA - 007329

Closed 11 Sep 2019

Opened 24 Jul 2019

Results Updated 2 Oct 2019

Following local public consultation, the letter below confirms our final plans for the branch.



We are proposing to move Consett Post Office into PhoneHub retail store at 40 Middle Street, Consett, DH8 5QJ where it would be run by our new retail partner. 

This move is part of the continuing modernisation of our branch network.  We believe the most effective way to secure the long term viability of Post Office services in Consett is through a carefully selected retail partner, and we are confident that our proposal is the best way of safeguarding services for the community for years to come. The vast majority of our 11,500 Post Office branches, large and small, are successfully operated in this way with retail partners and we believe this is the best approach to keeping Post Offices in main shopping locations and at the heart of communities where they play an important role in local economies.



Why We Are Consulting

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What Happens Next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.


  • Customer Forum - Want to hear more from us about our proposal?

    From 29 Aug 2019 at 15:00 to 29 Aug 2019 at 18:00

    To be held at Christ Church Consett, Parliament Street, Consett, DH8 5DH