Colerne SN14 8DD - 288548
Results updated 31 Oct 2018
Following local public engagement, the information below confirms our final plans for the branch.
Files:
- Colerne SN14 8DD - Outcome Feedback, 207.2 KB (PDF document)
Overview
We are delighted to let you know that following the temporary closure of Colerne Post Office we will be re-opening the branch on Monday 22 October 2018. This will be in a new location - Colerne News, 27a High Street, Colerne, Chippenham, SN14 8DD
Your new Post Office branch
Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.
We have provided posters for display in the new premises to let customers know the good news. Please do also share this information with any local groups or organisations that you know within the community, for example on noticeboards, local charities and in GP surgeries, to help our customers and your constituents understand what is happening to the Post Office in Colerne.
We are keen to restore services to this community as soon as possible so we are now progressing with these plans. However, we would welcome suggestions about specific aspects of the change such as access arrangements and the internal layout.
What happens next
Thank you for your support in restoring the Post Office service in Colerne.
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