Cockermouth CA13 9QW - 347410

Overview

We are proposing to move the above Post Office branch to a new location - 4 Station Street, Cockermouth, CA13 9QW, (formerly Firns Home Hardware Store). Subject to consultation, the proposed premises which are currently empty would undergo a full refurbishment to incorporate a Cards and Stationery store with Cockermouth Post Office.

Why are we proposing the moving?

The current Postmaster has resigned, and the premises would no longer be available for Post Office use. We have therefore had to identify an alternative location to continue to offer Post Office services to the local community.

We are pleased to inform you that a new agent has been appointed to operate the above Post Office from within a new premises, where it would continue to operate as one of our main style branches.    

Our priority is to safeguard our services in the locality in the longer term and the relocation of Cockermouth Post Office will enable us to maintain a Post Office service to our customers in the local community.

Your new Post Office branch

Customers would access Post Office services in a newly refurbished modern, open-plan environment alongside the operator’s retail. It will be in a dedicated area of the store with one screened and two open-plan positions. The same range of Post Office products and services would be available. We’d also add a low-screened, modern Post Office till. Customer satisfaction with this style of branch is high.

Why your views matter

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans. In this survey we will be asking specific questions related to the following areas:

• Getting to the proposed location (Question 4)
• Getting into the proposed location (Question 5)
• Inside the proposed location (Question 6)
• Other feedback (Questions 7 - 9)

What happens next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.