City Of Exeter EX1 1GF - 021519

Closed 7 Aug 2019

Opened 26 Jun 2019

Results Updated 4 Sep 2019

Following local public consultation, the letter below confirms our final plans for the branch.



We are proposing to move City Of Exeter Post Office to a new location - WHSmith, 34-35 Guildhall Shopping Centre, Exeter, EX4 3NJ where it will be known as Exeter Post Office.  If the move goes ahead the branch will be run by WHSmith High Street Ltd, with extended opening hours including Sundays.

This move is part of the continuing modernisation of our branch network.  We believe the most effective way to secure the long term viability of Post Office services in Exeter is through a carefully selected retail partner, and we are confident that our proposal is the best way of safeguarding services for the community for years to come.  The vast majority of our 11,600 Post Office branches, large and small, are successfully operated in this way with retail partners and we believe this is the best approach to keeping Post Offices in main shopping locations and at the heart of communities where they play in an important role in local economies.



Why We Are Consulting

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What Happens Next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.


  • Customer Forum - Want to hear more from us about our proposal?

    From 17 Jul 2019 at 15:00 to 17 Jul 2019 at 19:00

    To be held at The Ballroom, Exeter Community Centre, 17 St David's Hill, Exeter, EX4 3RG