Chawleigh Mobile Service EX18 7HG - 724519

Closed 22 Mar 2019

Opened 8 Feb 2019

Results Updated 24 Apr 2019

Following local public consultation, the letter below confirms our final plans for the branch.



We are proposing to operate the above Post Office service from inside the retail store at Chawleigh Village Stores, Chawleigh, Chulmleigh, EX18 7HG and change to one of our new local style branches. 

Why are we moving?

A new agent has been identified to operate the above Post Office. Our priority is to safeguard Post Office services to the local community in the longer term. The relocation of Chawleigh Post Office will enable us to maintain a Post Office service to our customers in the local community.

The current Mobile Outreach service will close on Tuesday 5 March 2019 at 12:00 and your new-look Post Office branch will open at the new premises on Monday 11 March 2019 at 13:00.

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.

Why We Are Consulting

We’re carrying out a local public consultation and we’d like your views on the proposal. We welcome feedback and comments that can help inform our plans.

What Happens Next

Thank you for considering our proposal. We will take into account any information and feedback we receive as we finalise our plans for the new branch.