Castlemilk G45 9AA - 352832

Closed 20 May 2022

Opened 8 Apr 2022

Results updated 21 Jun 2022

Following local public consultation, the letter below confirms our final plans for the branch.

Files:

Overview

We are moving the above Post Office branch to a new location - Unit 1, Castlemilk Arcade, Dougrie Drive, Glasgow, G45 9AA, formally known as Jobcentre Plus. 

Why are we moving?

As you may be aware, this branch has been operated on our behalf by a temporary operator. Whilst this arrangement has enabled us to maintain access to Post Office services to our customers in the area, we have therefore had to identify an alternative location to continue to offer Post Office services to the local community.

We are pleased to inform you that a new postmaster has been appointed to operate the Post Office from the above new location. The new premises are currently empty and will be undergo a full refurbishment to incorporate a convenience store and Castlemilk Post Office.

To maintain Post Office services in the local community, the current Post Office branch is scheduled to close on Wednesday 18 May 2022 at 17:30 and the new Post Office is scheduled to open at the new premises on Thursday 19 May 2022 at 13:00. If there are any unforeseen schedule changes which mean these dates change, posters will be displayed to let customers know. 

During the transfer of the branch, customers requiring Post Office facilities may use any convenient Post Office service. Details of two alternative Post Office branches are provided below for your convenience:

  • Tormusk Post Office, 381 Tormusk Road, Castlemilk, Glasgow, G45 0HF
  • Burnside Post Office, 242 Stonelaw Road, Glasgow, G73 3SA

Why your views matter

Whilst the decision has already been made to move Castlemilk Post Office, we would still like your views on access and the service offered at the new location. We welcome feedback and comments that can help inform our plans. In this survey we will be asking specific questions related to the following areas:

  • Getting into the new location (Question 5)
  • Inside the new location (Question 6)
  • Other feedback (Questions 7 - 9)

What happens next

We will take into account any information and feedback we receive as we finalise our plans for the new branch.