Castlegate AB11 5BB - 140801

Closed 17 Dec 2021

Opened 19 Nov 2021

Results updated 5 Jan 2022

Following the local public engagement the poster below confirms our final plans for the branch.

Files:

Overview

We are delighted to let you know that following the temporary closure of Castlegate Post Office we re-opened the branch on Monday 15 November 2021. This is at a new location – Londis, 17 Union Street, Aberdeen, AB11 5BU. We apologise for the late notification on this occasion.

Your new Post Office branch

Customers can access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’ve adapted the current store layout, fixtures and fittings to accommodate the Post Office till.

The branch offers a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches is high, and many local branch customers visit outside traditional opening hours.

We have provided posters for display in the new Castlegate Post Office to let customers know the good news. 

In order to restore services to this community as soon as possible, we have decided to go ahead with our plans and the new Post Office is already operating.  However, we would welcome suggestions about specific aspects of the change that might benefit customers, particularly on the following areas: access arrangements and the internal layout.

What happens next

Thank you for your support in restoring the Post Office service in Castlegate.