Brora KW9 6NR - 316840

Closed 13 Jan 2021

Opened 16 Dec 2020

Results updated 26 Jan 2021

Following local public engagement, the letter below confirms our final plans for the branch.

Files:

Overview

We are delighted to let you know that following the closure of Brora Post Office we will be re-opening the branch on Tuesday 19 January 2021 at 13:00.  This will be in a new location - The Kelpies, Argyle House, South Brae, Brora, KW9 6NU. The Brora Mobile Service that has been running from Car Park, Gower Street, Brora, KW9 6NX will therefore cease from Monday 18 January 2021 at 16:00.

Your new Post Office branch

Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed.

The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.

 

 

We have provided posters for display in the new premises to let customers know the good news. 

We are keen to restore services to this community as soon as possible so we are now progressing with these plans. However, we would welcome suggestions about specific aspects of the change such as access arrangements and the internal layout.

What happens next

Thank you for your support in restoring the Post Office service in Brora.